Protecting information, the Group’s own and its Clients’
Vetrya has developed an Information Security Management System that safeguards the confidentiality, integrity and availability of information in every business activity.
Information security at Vetrya
The Vetrya Group has developed an Information Security Management System (ISMS) because it recognizes as its own the fundamental aspects of information security: confidentiality, integrity and availability.
In doing so, Vetrya confirms the importance it gives to protecting its own information assets and those of its Clients in every aspect of its business activity.
Three fundamental principles
Confidentiality
Information must be accessible only to those who are authorized to see it. This protects business secrets, personal data and the private affairs of Clients and colleagues.
Integrity
Information must remain accurate and complete, and must not be changed without authorization. Reliable data is the basis for sound decisions and trustworthy services.
Availability
Information and systems must be ready when people need them. A service that is not available when required cannot create value, however secure it may be.
What a management system means
An Information Security Management System is more than a set of technical tools. It is an organized way of managing security: identifying what needs to be protected, assessing the risks, choosing suitable measures, assigning responsibility, checking results and improving continuously.
By treating security as a management matter, Vetrya ensures that it is considered in decisions at every level and not only by technical specialists. Policies, procedures, training and controls work together, so that protection does not depend on any single person or product.
Protecting the assets of Clients
Vetrya works with telecommunications operators, banks, utilities, media companies, manufacturers and public organizations, many of which handle highly sensitive information. When they use the Group’s cloud platforms, applications and services, they entrust it with part of their own assets.
The Group’s statement that it protects both its own information and that of its Clients is therefore a commitment of trust. Clients can expect that the same principles of confidentiality, integrity and availability are applied to the systems and data they share with Vetrya.
Security across the offering
Security is built into the services Vetrya delivers. In cloud computing, it shapes how environments are designed, how access is controlled and how data is stored and transferred. In hybrid cloud projects, it helps connect systems safely across different environments.
Security Operations services allow Clients to monitor and manage threats on a continuing basis, as part of the Cloud Next, Restart and Security Journey. Mobile business and mobile payment solutions also require careful protection, because they handle information and transactions on devices that move between locations.
In this way, security supports the Group’s promise of speed, lower costs and innovation: services can be launched quickly and used with confidence.
People and culture
Technology alone cannot protect information. People who work with data every day are an essential part of security, which is why awareness and responsible behavior matter. The Group’s Code of Ethics, with its principles of fairness and confidentiality, supports this culture.
When colleagues understand why information must be protected, they make better decisions in everyday work, from handling documents to using devices and sharing files with partners.
Trust as a business advantage
Clients choose a technology partner partly on the strength of its security. A clear management system, applied consistently, helps the Group satisfy the requirements of demanding sectors such as financial services, telecommunications, energy and the public sector.
It also helps in the relationships with suppliers and partners, who are expected to respect the same values of transparency and responsibility. Security is therefore a shared effort along the entire chain of services that reach the Client.
Continuous improvement
Threats change and so do technologies. Vetrya’s approach to information security is therefore one of constant review: checking that measures work, learning from experience and adapting as new risks and opportunities appear. This ongoing effort keeps protection effective and maintains the trust on which the Group’s relationships with Clients are built.
Responsibility shared with partners
Information security does not stop at the boundaries of one company. Suppliers and partners contribute to the services delivered to Clients, so their behavior affects the safety of the whole chain. The Group’s Code of Conduct for suppliers and partners, based on transparency and ethical negotiation, helps make expectations clear on both sides.
By choosing partners who share its attention to protection and by working with them openly, Vetrya reduces the risk of weak points and strengthens the confidence of the Clients it serves.
Security and the New Normal
Smart working and remote team collaboration have changed where and how information is used. Colleagues now access documents and systems from homes, offices and public places, on many types of device. This makes careful control of access and data even more important.
Vetrya’s Digital Restart services help organizations adopt these working methods while keeping protection in place. Secure collaboration tools, controlled access and continuous monitoring allow companies to enjoy flexibility without losing control of their information.
The principles of the Group’s management system, confidentiality, integrity and availability, apply equally whether people work at the Corporate Campus in Orvieto or from any other location.
Measuring and demonstrating security
A management system should produce evidence. Records, reviews and checks show whether controls are working, where improvements are needed and how risks are changing. This evidence is useful inside the Group, because it guides decisions, and outside it, because it allows Clients to see that security is managed seriously.
The Group also lists Certifications among its reference documents, which show attention to recognized standards for its processes and services.